What our Customers say...
Water Damage Testimonials
My brand new house that I have only been in for two months had a sewer back up and ruined my downstairs. The SERVPRO team Kyle, Rojay, Leon, Jay, Michael, Eric and Marcella came to my rescue. They were here right away and got started on the clean up, removal, disinfection and drying process. Great job!
"The project manager Shawn was thorough and put us at ease after waking up to water damage from a pipe that leaked. He got out to us quickly as well. The team which included Robert, Jay, Michael, and Kyle were courteous and friendly and dug right in to the cleanup. I would recommend them and would use them again if I needed services in the future."
"We were impressed from the moment we called. The information provided during the call is exactly what occurred when the team arrived our home.
Robert, Michael and Leon cared for removing our kitchen and dining room ceiling, they taped off the work area, cleaned up all debris and cleaned the floor when done. All were professional, worked well together and took pride in their work.
Shawn did a great job project managing the work and all follow up was timely. Great Job!"
"They had a incredibly fast response time! Shawn and his crew were very professional and efficient! They made a very stressful time less hectic and made our insurance claim very easy. I appreciate the exclamation of every step of the way. I like that from start to finish they do it all. I will have my carpets cleaned and floor replaced by them, because I’m so Happy with the cleanup."
The service and support was outstanding in every way and with every person at SERVPRO - calls with office staff (Marcella & Eric), calls and visits with Shawn, and the entire crew that came to our home. A great group of people making a great organization!
"If you want expert knowledge and attention to detail, you have to hire this company. Our basement has flooded two separate times. We had a different restoration company prior to hiring SERVPRO of South Kenosha. We are so glad we switched companies and went with SERVPRO of South Kenosha. The employees were polite and respectful. They set your mind at ease during a stressful time and you won't feel like they were trying to "upsell" you something. I will recommend this company to anyone!"
I was in a double dilemma, a tear in a hose on my sump pump during a night time of rain, caused half of my basement to be covered in water (which in part was covered with carpet remnants). I went online immediately and found SERVPRO of South Kenosha County. I had no idea what to expect - price or time wise, so I called them. With a respectful and friendly tone, I received an estimate and what time they'd be at my home. They came ON TIME as PROMISED, moved my basement items then did an excellent and thorough job... at an extremely reasonable rate!!! Then I saw on their truck that they did Carpet Cleaning. I inquired about it. They said they use a product that de-greases the carpet and that they didn't use any soap or detergents. I requested a estimate, so they measured the all the carpeted areas and I had the estimate by email in just a couple of hours. Well, I am very pleased, not just because the carpet was extremely clean - BUT because 3 days later when I vacuumed it, I had to move the "carpet height lever" UP another notch because the carpet had been brought UP which PROVED to me the carpet was clean all the way THROUGH to the bottom!!! Plus there was a tiny amount of residual dirt found in the vac's canister.
I WILL ALWAYS call SERVPRO of South Kenosha County... for ALL of the services they provide! Thank you, Eric and your entire crew, for doing such a remarkable job on both of my projects and for making them AFFORDABLE! Jim
I had two feet of water in my basement and SERVPRO of south Kenosha responded quickly and professional. I was very pleased with their service.
The crew was very nice and did an outstanding job at my home.
I was very pleased with the service of SERVPRO
Very professional and the entire crew was very nice
Extremely professional, prompt and genuine concern for my situation
The SERVPRO team came out to my condo and did an amazing job. They where very nice and explain everything that was going on!
We were very impressed with the SERVPRO team who dried our home after a water loss. They were very patient in explaining the process to us which made you very confident in their work.
The on-site personnel were prompt and courteous and attentive to my concerns. They were very thorough. I give SERVPRO of South Kenosha County a 10 out of 10.
SERVPRO was very professional, prompt, and polite. They took time to address all of my questions and concerns that related to my loss. I am very satisfied with the Emergency Services that were performed.